Calificación general
4,9
Recuentos por nivel de calificación
  • El 91% de las calificaciones son de 5 estrellas
  • El 7% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
Fecha de modificación: 2 de agosto de 2023

Needed help to resync my QUickbook app with shopify and Sherwin is a Godsend. He is very professional and effective. I have a pleasant experience today.

Stanhope Chesterfields Home Funiture
Singapur
10 meses usando la aplicación
15 de diciembre de 2022

Karol from customer service solved multiple sync issues within a short amount of time and with good communication. great product will continue to recommend it to all shopify sellers.

HYSPECS EYEWEAR
Canadá
10 meses usando la aplicación
Fecha de modificación: 17 de enero de 2023

Would love to see some of the syncing workflows go both ways (Shopify to QBO and QBO to Shopify) but the app really does accomplish a lot of things we need it to already. Troy and Sherwin both were super helpful in resolving the issues I had too.

Aces Fuel Injection
Estados Unidos
10 meses usando la aplicación
Fecha de modificación: 27 de enero de 2022

We use the app to connect Shopify POS to QB. TROY at the support / help desk was really helpful and very accessible via the chat feature in fixing some syncing issues we had. He did it so quickly and cleared up our other issues that he saw before I had a chance to ask him to help with them as well! Had some follow up issues and CLARISSE cleared things up very quickly and showed a lot of patience in dealing with my issues! The Chat feature is really great and CLARISSE was very knowledgable about solving my issues Just had a chat with RONNIE. Super patient and helpful and great at explaining order flow vs payment workflow to me. I inadvertently caused an error in the sync process due to a change in the payout mapping that I made. RONNIE resolved my issue and really helped me to understand what the mapping meant. Very grateful to have RONNIE help me!

HKIS Dragon Shop
RAE de Hong Kong (China)
10 meses usando la aplicación
Fecha de modificación: 16 de julio de 2023

J’ai reçu un excellent service de la part de TROY de OneSaaS pour QuickBooks. Il m’a aider à résoudre des erreurs de synchronisation. Vraiment super

Créations Gueule de bois
Canadá
10 meses usando la aplicación
Fecha de modificación: 2 de marzo de 2023

I was having challenges with the setup. Rafael kindly explained to me how this app was different from what I had used before. He also looked at my configuration to confirm everything looked good and that I shouldn't have any problems going forward. Thank you, Rafael!!

Ben was able to help me on a more recent issue. Thank you, Ben!

Didi Bahini Fair Trade
Canadá
9 meses usando la aplicación
23 de septiembre de 2021

Sherwin was very helpful with the initial integration. He was patient and prompt. He cleared all the issues and explained how to manage them in the future.

Keeping Up With The Baby
India
9 meses usando la aplicación
9 de mayo de 2022

I had an issue with my shopify order number being a duplicate order number in QBO I first talked to Paul before I got disconnected. When I came back on I was talking to Troy. Both were very helpful and patient with me. Between them both I hope we got the issue resolved so it doesn't happen again. I wont know for sure until another order is placed online.

AB Design Studio
Estados Unidos
9 meses usando la aplicación
27 de mayo de 2021

I got a problem with sync, actually it was my fault, but the chat support was really good .Thank you Dean for your time and fast support.

thesilis
Turquía
9 meses usando la aplicación
16 de junio de 2021

Clarisse helped me so much! She was super patient and took the time to help me find a solution. Best customer service ever!!!

Lead with Luv
Canadá
9 meses usando la aplicación