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I worked with Rominick to address an issue with historical data. I was worried it wouldn't work but he was a big help and helped me get my sync up to date!.
I would recommend this app. I received quick and professional service from Sherwin to help with the sync.
Sherwin gave me the best customer service ! A+
The live chat feature is helpful. ROM was able to take over and sync all my products for me which was helpful for someone that has no idea what they are doing when it comes to the bookkeeping side of the business.
Very helpful staff! They'll talk you through any issues you that may arise. Paul is absolutely AWESOME and helped me in a variety of ways when I needed it most. I would definitely recommend this app!
I had quite a few issues trying to get things to sync because of how the chart of accounts was set up. I got on chat and Rom answered almost straight away, stayed with me for over half an hour and got everything working. Honestly great service! And now it's much easier for me to record the fees with the shopify payouts and make sure everything is done correctly.
Dean in customer service was very patient and helpful. The setup process was also very straightforward. I highly recommend!
Sherwin did a great job helping me with my questions and options! Appreciate all the help and assistance!
Great support from this team! Ronnie has been fantastic since we first started with OneSaas a few years back on a different platform (Woo). They fixed my sync problem with Shopify while I was asleep. I sent one email, and it was all sorted. Thanks also to Rafael, who responded to my emails, and looked into our setup. Rom is also a legend that is super helpful! Love OneSaas!
I've used QBO for ages, recently setup my first Shopify Integration, the process was fairly straightforward and when I did have some questions Karol was able to show me what I needed to do on my first contact. Must have app if you use Shopify and QBO. Rob