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Vincent was amazing! QuickBooks/OneSaas typically only syncs one month of transactions and I really wanted to go back to January 1st. Somehow he worked some magic and now I have all of my transactions in Quickbooks! He saved me hours and hours of manual entries and the headache of doing so, not to mention he was happy to do it! I can't thank him enough and I know come tax time it will make all the difference!
The app works great for the most part. I've had numerous issues, but they do always get resolved. Most recently Troy helped me solve a big issue of invoices not syncing properly. He dug through old stuff to come up with a way of solving some issues that were persisting. Went out of his way to fix it.
Just installed and integrated with my shopify store... its a great tool to push invoices to QB... Sherwin helped me in setting this up for me... Once again.. Thanks Sherwin.. This really solves lot for us...
I started my free trial yesterday. I was worried about the implentation being done correctly but everytime I have logged in it has been super quick for a response and help on the resolution. Their support has been amazing and very helpful and I haven't even past my free trial yet. Dean, Marck, and Ronnie have been most helpful and I believe we will be upgrading to the full version soon.
Ronnie chatted with me like a champ. Solved my issue. I was trying to keep up with him. Very happy customer.
I synced for the first time with Quick Books and ran into multiple issues, mostly because I am new to the plugin. Dean helped to get me going very efficiently and I was able to navigate to the next steps with some more help.
Ronnie was a GREAT help. Very specific answers to my questions and walked me through step by step and with screenshots!
Amazing app, but more importantly amazing Support. Vincent helped me today address several issues with the configuration, super prompt service and in-depth knowledge!
This app is very good at providing all the services we required and also many other features that other apps could not provide. Even the basic plan allows us to sync and point all the products from Shopify to the correct items in QBO with the help of their customer service live chat. Rafael, Karol and Vince were so patient although I myself felt annoyed at my million questions. From syncing to troubleshooting, i will give them extra 5 more stars for that!
The flexibility the app provides when setting it up is outstanding. Additionally, as I had some doubts on how to finalize some choices, I reached out to customer service and was more than pleased. Karol really made it as easy as possible to navigate the options as she was reactive, knowledgeable and personable.