Calificación general
4,9
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 7% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
Fecha de modificación: 23 de junio de 2020

Karol was great at understanding my issue and helping me through the process. We didn't get it 100% resolved - as it has to be escalated within their developer team, but at least we have a plan of action and know exactly what needs to be done. looking forward to the final help

Blume Haus Fine Flowers
Estados Unidos
Más de 3 años usando la aplicación
19 de enero de 2022

THank you to Vincent! I contacted customer support with the hope that someone would take the time to walk me through my workflow. I had some issues that were causing my QBO to report double my revenue (!!). Turns out I needed to edit my workflow - and Vincent was patient and helped me fine-tune things so that problem would be resolved. He answered many questions I had about other things involving my business and then emailed me the transcript of our chat so I can pass it along to my bookkeeper if she has any questions about why we did what we did! Perfect! Love having the quick and caring support.

Middleton Makes
Estados Unidos
Más de 2 años usando la aplicación
25 de enero de 2022

Thank you Rominick for your great advice and guidance. Also thanks for the helpful articles. My book keeper wishes we could account for fees and also have the funds deposited to "undepostited funds" at the same time, so that is extra work that I hope one day will be optimized.

Sea Gods
Canadá
Más de 2 años usando la aplicación
10 de febrero de 2020

The app is easy to set up and pulls the sales information across to Quickbooks but not the cost of sales even though there are questions in the set up about where the costs should go. Possibly a future upgrade Onesaas?
I did have a problem with sales discounts which QBO presented correctly if the discount was below 50% but not if it was above 50% - the discount and the sales tax were not presented or accounted for correctly. Hazel on the support team was very helpful.

A Stylist's Secret
Reino Unido
Más de 2 años usando la aplicación
18 de mayo de 2022

L'application n'Est pas toujours facile à utiliser mais j'ai eu un super service de la part de Rom pour m'aider. Rapide, patient et a résolu rapidement mon problème. Excellent soutien.

Le Campeur Nomade
Canadá
Más de 2 años usando la aplicación
13 de febrero de 2020

We've had issues with inventory not syncing correctly, but Karol really helped understand exactly what the problem was and did a fantastic job of answering any questions that we had.

UnspeakableGaming
Estados Unidos
Más de 2 años usando la aplicación
Fecha de modificación: 25 de febrero de 2020

Ronnie helped via the chat and received AMAZING support, walked through the issue & providing solution!

Musclelicious Foods
Estados Unidos
Más de 2 años usando la aplicación
18 de mayo de 2023

Sherwin did a great job helping me with my questions and options! Appreciate all the help and assistance!

TheBubble, LLC.
Estados Unidos
Alrededor de 2 años usando la aplicación
29 de junio de 2021

Ronnie was very helpful and quick in answering my questions about syncing Quickbooks to Shopify. And friendly too.

Foodini’s Meal Prep
Estados Unidos
Alrededor de 2 años usando la aplicación
29 de abril de 2020

Mostly working, but currently we're experiencing a technical issue. Not yet resolved, but Vince in support is killin' it with great customer chat support. Thanks, Vince!

Double Haven Brands Limited
RAE de Hong Kong (China)
Casi 2 años usando la aplicación