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I would be VERY careful using this app to sync your data from Shopify to QBO. There are things this app does not do and that they will not make you aware of in advance. Point of Sale exchanges as an example are not recorded. If you look in OneSaas the order will show as synced, without issue and no warning yet the exchange is not recorded in QBO leading to inaccurate inventory and financials in QBO. Looking over the product page, and the support page for the app, I could not find even an acknowledgement of the limitation (at the time of writing) showing this limitation. Very disappointing.
Thanks, Karol for your guidance and to see into the matter for further support. I really appreciate your help.
Paul was able to help me through some issues I had getting it set up but all good now! Thank you Paul
Had to get some help after I messed it up and needed some errors fixed. Sherwin was amazing and handled it right away.
Benielle has helped me to correctly synchronize my orders, so far I am delighted with the app, Thank You
We had a few issues getting our store to sync with QB. Sherwin had all the issues resolved in minutes. Highly recommended.
I would highly recommend this app. If you ever have any problems, they are super helpful on the chat too. Rom was AMAZING when helping me with some technical issues. Very friendly, kind and knowledgeable!
Working with ROM is a real pleasure! His patience is very appreciated considering I am a beginner with QBO and not very good with computers in general. He takes the time to explain things from the beginning si that I actually understand what I am doing! Thank you!
Karol was the most helpful customer service that ever helped me. Not only she solved my problem and also forward thinking for me by sending me all the helpful resources.
Online support from Francois has been amazing - instant response, and able to fix all my sync issues!
Thanks for the great review Precise Medical Supplies! Francois is grateful for the time and effort you've put in to submit a review. We're glad that your syncs are configured and are automatically syncing.
Our team is always happy to help out - reach out to us via a quick email to support@onesaas.com or chat with us live on our website or app.
Great service again from Benielle from the customer service team - highly recommend this app to others