QuickBooks Online Global

I really appreciated the follow up and follow through and help I received from Hazel in clearing up the syncing errors that occurred between Shopify and Quickbooks Online. She was thorough and complete and responsive.

Does what it says on the tin so far. And the customer care has been really good so far. Had a super fast response from Karol who was able to resolve an issue I had within 10 minutes of submitting a question . (Edit) Having contact Karol again about some further issues, she was able to react and resolve everything really quickly and was able to provide some suggestions on how I could update some of the other apps I use to streamline everything which was even better! Would recommend for sure.

All of my interactions with their team has been positive. Today Karol, spent a lot of time with me, breaking down Open Saas and helping me better understand their platform.

I was able to connect Shopify with QuickBooks Online without any issues. Once connected I had quite a few errors with syncing sales, tracking inventory and payouts. I used the chat box on OneSass to contact support. Ben was our agent and knew exactly what to do. He walked me through step by step and we were able to fix all the errors very quickly. I am not tech savvy but his instructions were clear and easy to understand. I always dread having to contact support but I was thrilled with Ben's help.

My problem sorted straight away. Would highly recommend this. Troy was great and got to the problem immediately

Great technical support from Sherwin via the chat. Sorted my syncing problem within minutes and with no wait. Thanks very much!

Getting set up was easy and well worth the initial trial period to see if the app is right for you/your business. The thing that gives OneSaas a 5 star rating is the customer service. I had a few sync issues that were slowing us down and kept us from getting the most out of the app. I just spent about 30 minutes chatting with Karol who walked me through the process to get it all set up properly. So helpful and absolutely great to work with. There are many apps out there that do similar things but customer service is king in my eyes. Thanks for all the help Karol!

BEN with costumer support was such an amazing help with guiding me along the process of some of the ins and outs of the app. Thanks Ben! Same with the second timei needed help dean was great!

Was initially difficult to setup but with the support chat (which i didn't realize was available earlier) it was easybreezy. The CS rep Sherwin was so helpful and patient, guiding me through each step. And i got it configured correctly in the end. I would only say i wish they'd make the support chat more visible so users can get help right away!

The app itself can be challenging to master, but they have a great support. A big thanks to Ben for his help!