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Karol was outstanding at understanding my issue and was even fast at fixing my issue. I will definitely be asking for her help again. She really was outstanding. Thank you, Karol, for your excellent service!
Great service. Thanks to Marck who resolved my setup query promptly to get everything moving smoothly.
We appreciate the great feedback Meluka Honey! Marck is thrilled to get you up and running promptly.
We’d like to feature your business success on our website and social media - reach out to our customer advocates by emailing marketing@onesaas.com to get this started.
Hazel was an absolute star!!! She was kind and patient with helping us migrate to the new platform. Absolutely outstanding service. 5 STARS!!!!
Workflow between Shopify and QBO works well. I have just finished a chat with Clarisse who was extremely helpful and sorted my problems out in minutes.
I have been using the Legacy app for over a year now, with very little problems. Setting it up was easy, and I had it syncing my data once per day. The New system came along and I received a few messages to update, but I was concerned that remapping everything from one to the other was going to cause issues. Hazel, as usual, answered my chat and walked me through it, catching all the errors I had made, and keeping the chat going until it was done. Great support, works really well, and in my case, the fact that it now syncs every hour is very helpful for inventory control.
Your kind words are greatly appreciated Homebrew! We are glad to hear Hazel could help you migrate to our new platform with little to no hassle.
With OneSaas syncing your data everyday, you can spend more time spreading the word of good beer!
P.S. If you want to be featured on our website or social media, grab a cold one and contact us at - marketing@onesaas.com.
2023-05-09: ROM was polite and technically competent to resolve my syn issue.
2023-04-19: Nice to see Ronnie post-Covid. Ronnie is knowledgeable and has pinpointed my sync issue with Shopify. Thank you, Ronnie.
2020-10-14: I like the online support about a sync from Shopify to QBO. Ronnie was fast and knew his stuff. Thank you, Ronnie.
I have requested assistance a few times, and each time i get great service. Hazel & Rafael have both helped me on many occasions, much appreciated and recommended!
UPDATE: needed support after a long time, chatted with Karol. Once again, excellent and quick service. Highly recommend this app. Special thanks to Karol. PREVIOUS REVIEW: So far, excellent app and excellent support. Had Troy on the chat with me today and he took care of my issues in a quick and effective manner. I hope it stays like that in the long run.
Ben was great as he quickly helped with an issue preventing an invoice from syncing to QBO when everything appeared to be set correctly.
This One Works
I've tried lots of apps to sync Shopify and QBO. most don't do what they say they will. I was pleased that this app was easy to set up and actually worked.
And any time I've had issues their support team figures it out and fixes it ASAP.