QuickBooks Online Global

Paul was very patient when he was trying to help with the syncing issue. Very helpful, responsive and patient.

I can't sing the praises enough of the support person I was aligned with to help us with our OneSaas integration. His name was Vincent and all I can say is he was amazing. He went above and beyond... and then beyond again... the call of service to assist with our very specific issues in the setup process. Courteous, thorough, knowledgeable, and super helpful at every point, he took the time with every question we proposed to get us the right answers in order to have a smooth integration. Honestly, he his work ethic is rare these days and he so needs to be applauded for it. QBO/OneSaas is so very lucky to have them on their team! I would rate the app at 3 for its confusing setup process and lack of clear cut guidance, but am giving it a 5 only because of Vincent's great support!

I had some troubles syncing my informations, but the rep Dean was SOOO helpful. He's my new bestfriend! Very good app!

This app saves me a lot of work and time when it comes to my small business books. Ronnie was a huge help in solving my issue. He was friendly and very knowledgeable, resulting in a quick fix!

We use this app to bring a portion of our transactions (filter out Amazon) into Quickbooks. It makes all the entries for sales as well as Shopify fees. Super handy. When I ran into a challenge, Ronnie was very helpful and we got it resolved in only a minute or so.

Thank you Hazel for your help! You help me to solve my issues
Very fast service
They answer all my questions

Awesome customer service...!!!
Excellent work from Troy (OneSaas), Karol (OneSaas), Marck (OneSaas), Ronnie (OneSaas) and Sherwin (OneSaas).
They really went beyond expectations, but above all... they worked as a team.
It shows great company culture that reflects on customer experience.

Lori really helped me understand the integration aspect! I am sooo incredibly new to this, and I overcomplicate a lot of things. She explained the answers to my questions to where I have a better understanding of what I need or don't!

Good support from Dean today to troubleshoot some notifications. I will know soon enough if the problem is resolved, but it is good to have online chat available.

This is the exact app we needed to sync our Shopify data with QBO. There is a good amount of control so you can set exactly what and when it get's synced over. We are able to just sync unpaid orders in Shopify so we are able to invoice in QBO. When I had an issue with the connector showing an error I used the live chat support and Clarisse was able to quickly fix my issue. Would recommend.

Update: Needed help again and David was able to fix our issue in less than an hour of writing an email.