QuickBooks Online Global , 2 339 arvostelua

I purchased this app today. Karol was very helpful and walked me through my initial sync. It was very easy and will make my job easier. Thanks again Karol for your assistance today! :)
Had an issue with items syncing today and spoke with Haze. Told me what the errors were and corrected them for me. I was back up and running within minutes.

This app has been very helpful with syncing our Shopify sales transaction data (including product line item details, sales tax, discounts, promotional merchandise) to QBO for us. We've had issues with the sales tax mapping on multiple occasions; Shopify is somehow permitting the customer's "ship to" city address to create new tax mapping codes within the Connector app settings, which do not accurately represent how we collect sales tax based on our business shipping address, or transactions sync to QBO as if no sales tax was collected. This has created errors that I have to make manual corrections for in QBO, while also reaching out to the Connector app support staff for assistance. Rom helped me this last time to correct the sales tax issue and was able to re-sync a transaction so that it was correct. He was very patient and investigated the issue thoroughly, going back into the history of my prior support tickets to find the best possible solution. Fingers crossed this will continue to work for the long term!

I have facing some sales order import issue from Shopify to Quickbooks apps. I really appreciate assistance from Rafael who able to solve my issue :)

Still getting to grips with the app but the chat support is very welcomed and helpful - thanks Ben!!

I love the help support of this app. They always answer questions and inquiries whenever errors occurred.

App works well for Shopify to QBO. Had a hiccup in syncing, and asked OneSAAS for support by email. Hazel got back to me quickly with a fix.
Would rate app 5 star -- but have to take 1 star off for the fact the sync stopped working for no reason, and required an intervention to fix.

App has freed up a lot of labour hours.
Very responsive staff when you have technical problems as well. Marcks been a champ.

Dean was SO helpful. I was heading down a confusing path and he cleared it all up for me! Great customer service. The four star is only because the app doesn't fully communicate with Shopify regarding products.

Dean was great - helped me quickly fix what I was sure was a major problem that was going to lead me to have to cancel Quickbooks.

The app works well and is very easy to set up. I've run into a few bugs here and there, but nothing major, and the customer support has always been very quick and effective at resolving the issues.