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If I could give this app less than 1 star I would. I have never spent so many hours on Support Chat as I have with this app. Not only is 90% of their support team completely unhelpful they will use any excuse to not have the problem be their app. I highly recommend NOT using this app!
Hi there, We're sorry for the experience you've had. We've taken on your feedback and will make an effort in improving set up and guidance. Our team have reached out in case you need any assistance. If you have any further questions, please email our support team at support@onesaas.com and we'll be happy to help.
- OneSaas Customer Champions
The OneSaas App is a lifesaver. What QuickBooks Online is not equipped to do on its own, OneSaas makes up for. Paul helped me through getting my orders to sync from Shopify to QuickBooks Online today. Paul was patient, thorough, and a great communicator, providing clear instructions. I'm grateful for the help - we couldn't do this without you!
Rominick was wonderful. I thought I had it all mapped correctly but I would have made a mess with our inventory - thank you Rominick for saving me hours of work
we new to this integration and Vincent was great help today in addition to the support team yesterday (Karol and the other guys)
Really impressive
Amazing app that synced my orders and payments from Shopify to Quickbooks online. Fantastic customer support as well! I received very timely and helpful assistance from Ben as I integrated my store with QB Online!
Really helpful app and attentive support calls. Rom helped me very quickly and efficiently to solve the sync issues and get started.
David did an awesome job helping me out with a syncing issue. It's great knowing that every time such an issue comes up I can have it resolved quickly and easily with the help of the QuickBooks customer service folk. Much appreciated!
I love the customer support. Karol was extremely helpful and professional. She fixed all what I had issues with in a few minutes.
I want to take a minute to say how much I'm pleased with the great service I just received from Sherwin, very competant and efficient!
I have had a great experience using QuickBooks Online and Support BEN is the best. He helped me with my syncing issues and saved me a ton of time exporting from Shopify! Thank you so much.