QuickBooks Online Global , 2.358 recensioni
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Awesome Experience
Ben is Super efficient with helping
great service
very friendly
has great knowledge of the app
Thank you Ben. With your help, I have no problem using this app and the customer service is just awsome.
I had some issues with the new Sync between Shopify and QBO. Vincent was quick to help me resolve the issue. I have dealt with Vincent previously and I have always been happy with his support
Use this app had troubles with sync between quickbooks and this app, but service was great and got it sorted thanks Rom
Today I got to experience the online chat and let me tell you- this was unexpected. Sherwin was amazing and super helpful in every way possible. Instantly found the issue and made sure each decision and change was explained properly and brought it down to regular people lingo. If there were more stars I would give more. Wish I did this earlier! Thanks so much for the help!
This app has been a good solution for tying our b2b and b2c elements together. The support team especially LORI is excellent quickly and efficiently solving any problem. specific aspects that need improvement, such as how it deals with returns/exchanges, have yet to be addressed. once this has been solved I will definitely amend it to 5 stars.
I tried to integrate Shopify with QuickBooks, sadly it changes all my Shopify inventory and I had to manually check all items in stock and recorrect the quantities.
Hi Royalclub, thank you for trying out our app and sorry to hear about the inconvenience caused. The app features we advertise specifically states that we'll read stock numbers from your QuickBooks to overwrite Shopify, so if you do not have stock numbers set up in QuickBooks yet, please make sure that you do not enable the optional stock settings in our app. If you need any further help or have additional questions, please do not hesitate to reach out to our Customer Champions via support@onesaas.com.
Karol jumped on chat with me and literally did all the work I have been dreading doing that had been prevented me from getting quick books months ago. She went above and beyond and literally set up my whole back end to make sure I was syncing everything correct. If I knew it would've been this easy, I would've done it from the beginning. Karol is a rockstar! she saved me so much time, effort, and confusion the whole nine yards and then some!
This is by far the best APP!!! I have over 220 products and I have never found it so easy and fast to integrate and get all the date I need from one place to another!!! Is great that we can use this app and spend more time focusing on selling the products! I needed so much help with the integration of the apps and Sherwin is the best!!!!!!!! I really appreciate how much Sherwin help me. I had some many question and answered all of them even more!!!! It was my best customer experience ever!!!! Thank you so much Sherwin!!
Rafael was very helpful and took the time to help me understand. I really appreciate a customer service that is resourceful to their customers.especially being a new business owner.