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This morning, Sherwin was on the spot without delay getting to the root cause of the issue.. I would give a 10 Star if I could... Wish other sites were as responsive and helpful as this Sync App with QBO ... Thanks Sherwin...
Sincerely Randy
I had an excellent experience with Connector Support, particularly with the assistance provided by Paul. The team was incredibly responsive and went above and beyond to address my queries. Paul, in particular, was knowledgeable, patient, and guided me through the entire process with clarity. I'm impressed with their professionalism and the prompt resolution of my concerns. Connector Support, and especially Paul, truly stands out for their customer-centric approach and expertise. Highly recommended!
Sherwin was so amazing when helping me set up quickbooks. She uploaded all my past sales very quickly in quickbooks and has been very responsive to me. I am only a few days in using this service and I am very impressed!
I appreciate the convenience of this app. Setting up in not intuitive but the customer service is an amazing. Lori was great in addressing all my questions.
Worked with Lori today and she was excellent, great service aiding our set up.
App supports lots of different configuration settings, from very basic, to more advanced accounting. The setup was straight-forward, however I did hit some upfront configuration/sync errors. QB Connector support proactively reached out to me to help resolve the issues and get the sync working. In only a matter of minutes, Sherwin was able to correct my errors and provide guidance around the connector's features as well as best practices. I strongly recommend hitting the little chat icon when setting up the connector for the first time if you are confused about any of the options.
Received professional & excellent help from RONNIE! He was patience & able to ascertain the issue I was having, with ease & professionally. Throughout the session, Ronnie went above and beyond to provide information to guide me and make sure that the data was all synced properly. Excellent customer service!
Raphael was very helpful today
Sherwin and the other members of the support team are professional and great to work with. The chat feature is fast and issues or questions are answered very quickly.
This app is great, I had some issues while setting up but Ben from support did and outstanding job helping me. Very happy overall.