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I have dealt with Sherwin many times as I've incurred syncing errors and Sherwin responds instantly, is kind and courteous and resolves my issues in minutes. That kind of support is really hard to come by these days and makes a huge difference in running my business. Support is really, really important and is outstanding.
the support is amazing, i was putting of for so long setting up quick books because i thought it would be hard work, before i started i reached out to support and had the pleasure of dealing with Rom, an absolute credit to this company, he was very patient and stayed online until i was up and running, it was effortless. amazing service
The app does exactly what it's supposed to do, syncing my transactions straight to Quickbooks. BUT...the support!? Holy hell the support & customer service are just amazing. ROM jumped in when we were having an issue with reports and had us back up & running in literally minutes. Great attitude & TOTAL assurances that we'd get this fixed in a hurry. Can't ask for better support or a better product. 100% A+, this is the app, the company, and the support you need for Quickbooks integration.
Rom was very helpful and the app works very well ! Thank you Rom
And all the team is very quickly responding all the time this is really appreciated
Awesome team! Always available to help. Sync works great! Moreover One SaaS is free, so definitely worth the investment :)
Marck was a star on support chat after our account disconnected. He got us up and running in a few minutes then stayed online to make sure the sync worked and our Shopify orders transferred to QBO. After that he migrated us seamlessly to the latest version of their app.
We appreciate the great review Canadian Spa! It was a pleasure for Marck to help out in fixing your account issue and migrating to our new platform.
We’d like to feature your business success on our website and social media - reach out to our customer advocates by emailing marketing@onesaas.com to get this started.
Sherwin was extremely helpful he walked me through the whole integration step by step and made sure everything was working correctly. Never received such an amazing customer support!
I contacted support at 10 PM my time I was surprised I got a person thought it would be an email. Ronnie helped me fix the errors quickly
Had some issues with the sync but BEN helped us and fixed everything. One of the best app to sync Shopify and QuickBooks.
David has been very helpful to me. QBO is always helpful when issues arise, and I appreciate it a lot.