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Marck was a star on support chat after our account disconnected. He got us up and running in a few minutes then stayed online to make sure the sync worked and our Shopify orders transferred to QBO. After that he migrated us seamlessly to the latest version of their app.
We appreciate the great review Canadian Spa! It was a pleasure for Marck to help out in fixing your account issue and migrating to our new platform.
We’d like to feature your business success on our website and social media - reach out to our customer advocates by emailing marketing@onesaas.com to get this started.
Sherwin was extremely helpful he walked me through the whole integration step by step and made sure everything was working correctly. Never received such an amazing customer support!
I contacted support at 10 PM my time I was surprised I got a person thought it would be an email. Ronnie helped me fix the errors quickly
Had some issues with the sync but BEN helped us and fixed everything. One of the best app to sync Shopify and QuickBooks.
David has been very helpful to me. QBO is always helpful when issues arise, and I appreciate it a lot.
Sherwin was an absolute GEM! He was so very patient with me and helped walk me thru the entire process! Made changes when something wasn't quite like I needed it, extremely knowledgeable, and just a joy to work with!! I am very hopeful that this app will be everything that I need to sync Shopify POS with Quickbooks Online. I am coming from the world of Quickbooks POS with Quickbooks Desktop as our system for the past 15 years, I was getting quite frustrated with Quickbooks for doing away with their POS system and recommending Shopify POS, as they were not talking to each other in the way I was used to with everything just happening in the background with me not having to do journal entries or any extra work to keep my books in order with the old system. I believe we have almost everything syncing close to the way it used to and I will only have a slight learning curve to adjust to. :) I am very happy and pleased!!! THANK YOU so very much Sherwin and team!!!
Karol from the QBO customer service was amazing! I am a newbie and needed some "hand holding" and she was right there to help me with my set up needs! Excellent job!
Brilliant advice yet again, this time from SHERWIN, cannot recommend enough - glad i installed this app
I worked with ROM on syncing the app to QBO - so helpful and professional. And patient with all my questions. They took the time to explain not only how to do something, but why it happens and what the apps purpose is. I am grateful for ROM and their teaching methods.
One order wasn't syncing to Quickbooks. I did a chat with Rafael, and he quickly solved the issue. As always, great and fast customer service.
Thank you so much for your review, Marck is ecstatic to hear that he was so useful to you. Just let us know if you have any other questions, the OneSaas teams is always keen to help!
If it interests you, we'd love to feature the success of your business on our website and social media platforms! Please contact us at marketing@onesaas.com to arrange a little chat with our team. Cheers!