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I was having syncing problems due to something being deleted -- and Dean was so helpful in helping me figure out how to fix the issue! All fixed.
This app has been great, but an app is only as good as the support staff running it. I had an invoice issue that I was doubtful could be resolved - but Paul was able to work with me for a solid hour resolving my issue.
Great customer service from Sherwin. New to the product for which I have high expectations. But customer service is above average
Absolutely fantastic customer service. Karol attended to my requests immediately. Extremely attentive and not to mention her great sense of humour, too. Really brought a ray of sunshine into my work day! Thank you xx
The team behind QuickBooks is super friendly, they help you set up everything yourself without accountants. I have no accounting background and Mr. SHERWIN from the support team was instrumental in helping me from A to Z setting up and automating my accounting. He helped me sync my Shopify store to QuickBooks and was extremely patient with me explaining everything despite my lack of accounting background. Definitely recommend this amazing tool, shout out to SHERWIN for his amazing support!
I was unsure and didn't think any app would be able to export Shopify orders into my Quickbooks Online account, but this app made that possible with very low effort. I recently had to disconnect and connect the app to a new Quickbooks Online account and everything worked as expected. This app has saved me a lot of time and for the most part has a lot of features that provide flexibility on what orders you want to import automatically. Karol on the support team was very helpful as well and made my transition seamless.
Merci à Clarisse et à Paul de m'avoir aidé rapidement.
J'avais deux problèmes qui ont été réglé efficacement.
Excellent service.
Just started using this app, works really good, live chat support is very helpful, thanks Clarisse)
Karol's support was 11/10! She took the time to understand my problem. Also, she gave me a lot of tips with Shopify and QuickBooks online!
Paul was absolutely amazing. He had patience and even got assistance when he didn't know the answer to one of my problems. Great customer service, patient and really wanted to know the best way to the root of my issue. Love this app and the people and the service behind it.