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I've been using Quickbooks for years very successfully. Now I have a Shopify store this sync facility is such a time saver!
I did have one minor issue with the setup, but the chat window opened, saw I was having a problem, and all was resolved with the help of the agent, Rom, in less than two minutes.
Karol was a big help today! She helped resolve a quickbooks connector issue (missing data in Shopify blocked orders from being added to QBO). Fast and efficient, thank you Karol!
I had a lot of issues with my initial qb setup and Ronnie was able to take care of it in minutes. I'm very happy with the support received.
Great customer support by Rom, took the time and patience to resolve the issues we had. Would recommend
I really happy with your assistance Lori
Excellent customer service. Ronnie walked me through some things that I was totally confused about and helped me understand the reason behind them. Highly recommend the app and the team behind it. Thanks!
Respond perfectly to our expectation, lots of way to customize the exportation between QB and shopify. The support service is really quick and professionnal. Thanks Paul, Lori, Clarisse, Floribelle and David for the great support!
Dean in customer support is the bomb.com - super helpful - and tactfully reminded me that reading the instructions is a great way to prevent overwriting my inventory QOH levels with all 0's... important Pro-tip there... :)
It is frustrated to have issues to sync my sale receipts into QBO. However, the support team is so awsome and helped me get problem solved in no time. Troy offered great support to me and explain what happened behind the screen. Love this app
With some help from Vincent at OneSeas Support, we got this connector running smoothly and to Accrual Standard so all my reports come out right and Customer history is viewable from either app. Excellent product and great support! Just don't assume the default settings are good enough, dig in and ask questions! :)