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I used the chat option on QBO today and Troy helped me out with an issue we could not figure out. He was super helpful and efficient. Thanks Troy. Trev
Sherwin was incredibly fast and helpful in fixing an issue we had with synching our orders. He fixed the issue in less than 15 minutes and got us back up and running. Great and rapid service!
Really good service. Sherwin was one of the best costumer support i had since a long time. Thank You!
I was overwhelmed by the complexity of beginning my journey with not only QB but also how to integrate and the customer service associate Rom was absolutely outstanding. So patient and understanding, explaining everything to me in detail and going through each and every step to help. Even providing screenshots to show exactly what I needed. I am so happy it is now all working thanks to Rom and their amazing customer service. This has elevated this app to 5 stars
Good app and the chat service helping me has been fantastic, Thank you Benielle and Paul, you have been so helpful
I've had some issues with getting pending orders to sync and other syncing errors, but reached out to support and Sherwin was able to help me troubleshoot the issue quickly. Thanks for the good support.
Karol was extremely helpful identifying and fixing our synch issues. Sales and inventory are now tracking properly. Vincent helped fix an even larger synch issue with older data and was able to identify a way to improve future synchs for greater accuracy. Great insight!
I would like to give a shout out to Rafael and Sherwin for their incredible support. Earlier I had been using the wrong configuration. They were patient and understanding. Help was immediate and solved the issue! Thank you! I would totally recommend using this app as long as you use it correctly. :)
Ben was an awesome help to troubleshoot my connection and make this great app work flawless! loving it. Clarisse saved my day by helping and troulbleshooting the connection so that all required info moved correctly! Awesome app and team!
I just installed this app and Dean was very helpful in answering my questions. I have yet to fully check the capabilities of this app but their support has been awesome so far!