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Probably one of the best customer service experiences I've had- Thank you Troy! I needed some advice on syncing the data from Shopify to QB and had run into some trouble with the selection I had made and resulting journal entries. Within a minute, Troy was available on the chat. He quickly understood my issue and provided detailed alternatives and ultimately an excellent recommendation. Within 10 minutes I had the answer I needed and was confident that it was the best setup for my business!
We have been using onesaas for years, first with our bigcommerce store and now as we moved to shopify. Always super fast and helpful, product works great. Sherwin assisted us quickly today to solve an important request we had.
Support is great. I was having an issue with my inventory syncing and Vincent resolved the issue within minutes.
I have used other apps in the past to sync QBO and Shopify and so far I am very pleased with this app. I am extremely happy with the level of support that this app provides. David did an outstanding job helping me out today!
Just got off a chat with Karol (she was a HUGE help!) for some advice before going live with our new POS integration. The features, customer support, and time savings are fantastic. Can't wait to see this app in full use once we get started!
Ronnie was so incredibly helpful and fast. Definitely appreciate and recommend this app and the help!
Excellent Service! Was dealing with Dreaded QuickBooks and tried out this App to sync Shopify. Had some questions and Karol picked up the chat... I must say.. Hugely Helpful and response time was instant. Additionally, she was super friendly and made key suggestions for my accountant. Karol made quick work of QuickBooks.
We used this app and we had some difficulties at first, but we got help on their chat from Clarisse who was so helpful, responsive, and positive and she fixed the settings so that everything could come through correctly and even helped resync some of the old invoices that hadn't come through so now everything is working well for us! So grateful for the great support
Reliable app and excellent customer support given by Sherwin. It does what it promises to do. I recommend it.
Set us is easy step by step. I had some questions and the chat feature immediately connected me with Rominick and he was quick and helpful.