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Sync does what we need it to do and support is always great. Nick has been really helpful just now. Thank you!
great app in general. The support team is always quick to respond and seems to know what they are doing working to resolve issues quickly. Just had an exchange with Sherwin who was very helpful and answered all my questions very quickly and in an understandable format
I was having a lot of trouble syncing QBO with Shopify. Luckily, I met Nick, who guided me step by step and explained everything. I would never have managed without his help. He was patient until the very end. 5 stars well deserved thanks to the support!
This app has been a time-saver for syncing sales receipts in QB. Ben was very responsive when I had a sync issue and helped me solve this issue very quickly. I am delighted with the app and the support. I already recommended this app to many fellow Shopify managers.
Sherwin helped me to understand issue and guided me well. Though i couldn't find solution due to technological constraint but i really appreciate the sincere efforts made by Sherwin.
Sherwin was helpful and professional, quickly diagnosing the issue and handling everything on their end. The explanation was clear, and the fix was straightforward. The only downside was the not-so-subtle request for multiple reviews, which felt a bit pushy. Otherwise, solid support experience!
This is working really well for us - all Shopify products and sales pull through to QBO and it's very easy to check for issues and resolve them. Field mapping is full and detailed so that sales show on QBO exactly the way I want them to.
Support is great too - just had an issue to fix, webchat response was almost immediate and the issue was fixed within minutes (thanks @Troy!).
As always great customer service. Always responsive and willing to help. Thanks Sherwin for your help! Really appreciate it.
I had an excellent experience with Nick! He was patient, quick to respond, and resolved my issue 100% with kindness. His service is top-notch—fast, reliable, and incredibly helpful. I highly recommend him to anyone needing support. You can count on Nick to get the job done right!
Ben was incredibly helpful and speedy in dealing with my question. He was able to look at the specific transactions and help me with more information so that I can reconcile my bank in QB.
Great service