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Nick heard my problem, diagnosed the issue, and solved it within minutes. Pretty sure "Quick Nick" is what his buddies call him. Hope that guy is living his best life working remote in Bali or Costa Rica.
Anyway, the developers continue to evolve and better the app. Premium integration at a low cost which mirrors the quality of higher cost apps that are out there. There's some integration ...
So far so good. Ben has been a good help getting everything sorted.
App has limitations but Nick has been very helpful with addressing our concerns.
Has a small Shopify glitch where it uses a random clients name when automatically creating invoices with data it imports from Shopify. Otherwise this app integrates and syncs perfectly to QuickBooks without any problems. You might need some assistance from support with some of the settings as they can be confusing and might cause your data to not sync correctly. Support responds extremely fast ...
I love that they have a live chat option and Sherwin really helpedsync some problematic transactions for us. I would give 5 starts except that there are some limitations on syncing deposits and individual sales at the same time. They want it to be either/or. Other than that, if you aren't is over the top meticulous, this is a great integration and saves me a great deal of time entering ...
This app is wonderful. My only complaint is that it consistently generates errors for POS sales because the customer name is missing.
Customer support has been very helpful anytime I needed help clearing the errors. Today, I spoke with Sherwin who fixed the problem for me in a blink!
Great service. Many thanks to Sherwin helping me navigate the app for a first time. Very quick to reply and very helpful. And very patient.
I would definitely use the chat feature again.
app is hard to use at first lots of settings which you need to look into.. 4 star for the app but 5 stars for Clarisse who massively helped me setting up the accounts and making sure they were correct.
Nick was a great help! Only wish the app could send across transactions for payments we have made to Shopify too!
The service with the connector is good but was only needed for when some transactions wouldn't go through. A little cumbersome, but the customer service made up for that (Thanks Ben)