QuickBooks Online Global

Needed an issue sorting regarding integrating my quickbooks and shopify account and Ben sorted it out straight away.

Ben was very helpful with our sales tax sync issues. He walked us through some of the issues and was very pleasant to work with.

I would be VERY careful using this app to sync your data from Shopify to QBO. There are things this app does not do and that they will not make you aware of in advance. Point of Sale exchanges as an example are not recorded. If you look in OneSaas the order will show as synced, without issue and no warning yet the exchange is not recorded in QBO leading to inaccurate inventory and financials in QBO. Looking over the product page, and the support page for the app, I could not find even an acknowledgement of the limitation (at the time of writing) showing this limitation. Very disappointing.

Rafael has really helped a lot with my integrations between Shopify and QBO. He was very proficient and did an excellent job. Thank you again Rafael.

Troy was so helpful and patient helping me sync my shopify store with quickbooks! Highly recommend this app

Paul was able to help me through some issues I had getting it set up but all good now! Thank you Paul

Had to get some help after I messed it up and needed some errors fixed. Sherwin was amazing and handled it right away.

Benielle has helped me to correctly synchronize my orders, so far I am delighted with the app, Thank You

Troy helped me figure out how to log out of the wrong quickbooks account and get signed into the correct account. He made it very easy and simple. His responses were quick and easy to understand.

OK, so OneSaas WILL let you connect multiple Shopify stores to your accounts package (in our case Xero) BUT it won't transfer refunds of Shopify fees - you have to do this manually.

Also bear in mind that if you have 2 or more Shopify stores you would ideally want the sales for each store to be allocated to a different sales code within your accounts package so that you can see which sales came from which store. Sadly OneSaas will only allow you to allocate all sales to single sales code so you have to go into your accounts package manually and move things around. OneSaas will however let you add a prefix to each order number to make this a little easier.

So the claim on their website that OneSaas will completely automate your online sales isn't entirely true!

That said their online support is excellent and questions are answered very quickly.

Karol was the most helpful customer service that ever helped me. Not only she solved my problem and also forward thinking for me by sending me all the helpful resources.