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I needed help connecting my QB account with Shopify and couldn't be more pleased with the helpdesk service from Ben. I am in no way a business person or accountant, but Ben helped me with every question I had to do with set-up and each option I could take. I couldn't give more praise to QB's customer service team. 10/10.
Vincent helped me with the integration. There were some errors that came up but he helped troubleshoot and resolve the issues. It is working! The real time support was very helpful. Vincent on their integration team was friendly and knowledgable.
Benielle offered great service! I would use this app and recommend it to others for easy connection of shopify to quickbooks
Best QB integration available! Support is also excellent, responsive and helpful! I asked a TON of questions, and Dean was patient and answered all my questions thoroughly.
My one complaint is that orders sync over at full price with discounts applied to a separate account in QB. I would love to have it sync at the discounted price (for each product) so that I can monitor gross margin by product in QB (showing the net price that the product sells for).
Big shoutout to Ronnie for his profound knowledge that enabled him to navigate the intricacies of the integration process effortlessly. He ensured all the data and transactions between Shopify and Quickbooks were synchronized accurately. Thank you again. Love Quickbooks for saving me valuable time and effort.
Great customer support! I am very pleased with the experience. Sherwin helped me with the integration
We used the App to connect Shopify to QuickBooks Online in Canada, the service rep Rafael was very patient and helpful throughout the process. He was responsive and clear in all his answers, good job!
Had a small sync error. Contacted chat and had it fixed in a few mins. Benielle was amazing and efficient; knew exactly what to do.
Clarisse helped out tremendously getting it to work. Had 2 shopify stores and needed to sync both of them to QBO.
Dean and Sherwin were very helpful with setting up the integration. Both provided helpful articles and Dean was especially patient as he walked me through some things I was unfamiliar with. I don't have a lot of knowledge in accounting and my bookkeeper had some very specific requests to ensure everything came through properly. With the aid from these two agents, we got everything set up in no time and everything seems to be importing smoothly!