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I worked with Ben. He was a ton of help syncing my historical data and helping me understand the various workflows and how transactions would post to my books. I was very happy with the service and really appreciated that I was able to work with someone one-on-one to ensure that my sync got set up correctly. I had to log off early during our first session and I was able to login in a day later and request Ben to continue my sync.
Great support from Adela! I needed help setting up the app and had a lot of questions. The app is working fine so far.
Hey Philippe! Thank you, we're so happy to hear Adela was able to get you set up with a good solution helpful to your business! If you have any further questions, you know where to find us :-) If it interests you, we'd love to feature the success of Postageink.ca on our website and social media platforms! Please contact us at marketing@onesaas.com to arrange a little chat with our team. Cheers!
Very good customer service the guy name TROY was very helpful
I'm using this app to better track inventory between shopify and Quickbooks so I can run reports. Karol was very knowledgable and helpful in getting me properly set up, as I had issues on my end. She was very patient in narrowing down my issues and got me fixed up! I haven't got to use the app yet, but thought her customer service skills were worth rating!
Karol helped me so much, im really happy with the app! thanks to Karol i was able to get shopify orders into the qbo platform which was quite difficult if you dont know what youre doing.
Vincent was awesome!! I could not have set up the connection without his help.. He walked me through it and was suer patient.. I have confidence in my QB / Shopify connection and knowing i can reconcile correctly.. :-)
Excellent support from Rom. Took time to look into my issue and recommended an improved way of processing orders through. Thanks for your help!
Ronnie was wonderful help. He was able to answer my query about synchronisation onto QBO. He was extremely efficient and helpful. This gives me a peace of mind using the app for my business and definitely have alleviated a lot of the stress with the data input. Thank you Ronnie!
Lori from support helped me. She was very knowledgeable and understood what I needed. Answered all my questions. We shall see how the product works. Vincent, continued where Lori left. Again, support was superb.
I do not think you can be synch ready without their help
Troy in customer service was super helpful in setting this up which I really appreciate. So far the APP and Integration are working great, getting more than I expected, definitely recommend.