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App itself could be easier to use but their customer service is beyond exceptional and actually was what convinced me to stick with QBO instead of leaving for a different accounting software. Cheers to Paul and others who helped me through the set up process as well as fine tuning.
Honestly, I wasn't too sure how to use this app when I first got started as I'm new to bookkeeping and accounting methods in general. Rest assured the Intuit/One Saas customer support team is super helpful. I spoke with Dean and he navigated me through setting everything up and clearing away any errors I came into contact with.
Dean is a god damn Rockstar and you should pay him more so he never leaves your company. App is ok too!
Clarisse was quick to solve my issue when I contacted support. Overall, the app does as it is designed to do and I am satisfied.