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The Chat feature is very nice. You can talk to a human (very nice BEN in my case) and they can help you fix your problems right away. No back and forth by email that takes forever. Thanks, BEN!
Sherwin was amazing! Resolved our issues very quickly and was very patient. He helped me from app installing process to making sure everything was running smoothly, definitely recommend :) App is working perfectly and just as intended
I needed help connecting Shopify into Quickbooks. I had run Shopify for a year and needed to get that into Quickbooks. Karol was great help and really helped me figure things out.
Nick was excellent on the online chat and helped me get set up. We sync our orders to Quickbooks together.
Great app and customer service. I had to use the chat feature this morning and their rep Nick was able to quickly resolve my issue. He even stayed on the chat line while I double check the repair on my end. I am very happy with this app and their customer service.
Being brutally honest I'd never done this before and was a little in the dark. Sherwin was a great help and reassured me if I needed further help just to get in touch (I have a feeling I will )
This is a great integration between Q/B and shopify. NICK led me through the process and was hugely supportive and patient. Overall, I am looking forward to the smooth procressing.
just worked with Ben. Very patient and helpful Great to have someone who doesn't give up on me as I am slow in the digital world.
Thanks Ben
Thank you Sherwin for all your support on this new adventure! You were amazing, super kind and patient.
Great experience with Nick! I needed some handholding during an issue with duplication and he really walked me through everything.
Thank you!