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Paul has been a great help getting our integration set up - literally couldn't have done it without him.
Karol has been a continued help today 23.05
Paul continued the five star help today 14.06 2024 highly recommend the customer service is great
SHERWIN helped me two times in the last two days, quick response and good support. He was able to help me quickly ! Thanks again.
App is easy to navigate. If you have issues with the import of sales data, make sure to use the Chat feature, as their reps can easily work on it and clear the issues. Karol was super helpful and quick with my request. Glad Intuit purchased OneSaas in 2021, customer services has gotten better!
thanks SHERWIN
Sherwin provided me with exceptional assistance in resolving multiple integration issues between Shopify and QBO.
I had to complete a ton of run around between Shopify and QBO support to finally find out that QB connector has its own support. A which point Sherwin was able to assist with various request in a professional manner.
If you need assistance you should reach out Sherwin by listing your issue so he understands, then connect with him so you do not have to repeat yourself to other support members.
Sherwin was extremely helpful and I recommend using him with issues you encounter.
The app is very user friendly. The only errors I've ever encountered are created when someone on our end skips a step (client name on order, etc.). Whenever I've had an error the customer service reps have bee very helpful and fast. Sherwin helped me out today and was quick and professional and had me fixed up in a couple of minutes!
CLARISSE Best support on quickbooks. very fast and knowledgeable!
5 stars for the amazing service by Troy :)
Paul was probably the best support I've received - of all time, on any app.
I was connected with Paul for over an hour, which he helped every second of the way. Thank you!
David was a huge help in fixing a problem I created in linking Shopify to QuickBooks! it only took a few minutes and the problem was fixed!