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Customer service is great... everyone is always very helpful and quickly responds to requests. Today David fixed a problem for me, and continuously updated me and followed up to make sure it was all correct.
Edit: I ran into another issue, and David took care of it again! :-) Great CS!
Nick was a fantastic help! I had troubles navigating how to sync my shopify store and he went above and beyond!
Clarissa helped me sync the orders very efficiently, very helpful!
Nick was extremely helpful and patient. I would recommend Nick for any of your questions. Thanks Nick!
Ben was super helpful, all the support people have been top notch. This software is great!
Nick has been absolutely brilliant today, thank you.
App does a great job keeping our Shopify and QBO synced. When there is an error, it alerts you. I had troubled figuring out why a couple of orders were not syncing, and for the first time ever...I was contacted by customer support. Sherwin noticed that a couple of orders were not syncing, and HE started a chat with me to fix it!
Ben was a great help to me today when I was having problems with integration to Quickbooks. He quickly identified the problem and gave me some options on ways to fix it.
I've reached out a few times with the chat function and David, Dean and Sherwin were all very responsive, patient and helpful with all of my queries. If you have a preferred person to work with you can also request them which is great.
Great App! Great Customer Support! Thank you Troy!