レビュー (2,761)

総合評価
4.9
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の6%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2021年6月30日

Dean was able to quickly and effectively walk me through exactly what I needed. No complaints. WOuld work with him again

Brewed Adventures
アメリカ合衆国
アプリの使用期間:3年以上
2023年6月14日

Ronnie helped us out in a total of 10 minutes and saved us a lot of heartache with our account. Thank you!

Anne Neilson Home Wholesale
アメリカ合衆国
アプリの使用期間:3年以上
2021年11月4日

I was skeptical, but loving it so far. Working well. Also captures my Etsy sales! I had set up myself a few weeks ago, but just getting back today to check if it was working. I had some mapping issues, etc. But Sherwin (chat agent) got everything working smoothly in just a few minutes. He completely understood not only his product but QuickBooks. It was super straightforward. Thanks for helping set me up, so glad I tried the chat support.

Karma Cultures
カナダ
アプリの使用期間:約3年
2020年8月27日

Troy was extremely helpful in configuring the refunds in the app for us. We've always found there support to be professional and speedy.

DCN Crafts
イギリス
アプリの使用期間:約3年
2023年1月4日

Great service from Rom today through the support chat function, my issue was solved very quickly, thanks!!

Bona Drag
アメリカ合衆国
アプリの使用期間:約3年
2022年2月22日

I've been using the connector for about a year now, there are some setup and configuration settings that you need to get right, otherwise there can be issues later on. I'm going over all of the 2021 transactions and because I didn't have some settings correct I had a lot of sync issues. I use d the live chat feature within the connector and got plenty of help setting everything up correctly. In particular, I had help from Benielle, who walked me through each step in the setup process, helped me sync everything to QBO, and waited patiently until everything was working properly. I couldn't have asked for better support.

AutoFastenersAndClips.com
アメリカ合衆国
アプリの使用期間:約3年
2021年4月14日

Were trying to streamline our workload between Shopify & QBO Im not totally sure of the outcome so I needed help through the online chat. Karol helped me with some pretty difficult challenges (taxes across Canada), inventory and she was great. Very much appreciated on our end. Great service.

Joseph's Inspirational
カナダ
アプリの使用期間:約3年
2023年11月27日

I was having an issue with a sync & the customer service agent, Rom, was extremely helpful getting solved quickly. I am very happy with Rom's support --they were incredibly helpful.

adoorn
アメリカ合衆国
アプリの使用期間:約3年
編集日:2024年7月24日

I recently had the pleasure of working with Troy from technical support, and I can't say enough good things about him. Troy is incredibly smart and has a remarkable ability to quickly identify and address problems. He is strictly focused on finding solutions, ensuring that issues are resolved efficiently and effectively.

What truly sets Troy apart is his great sense of humor. Even in the midst of technical challenges, he manages to keep the atmosphere light and positive, making the experience much more enjoyable.

I genuinely wish I could have an employee like Troy on my team. His combination of expertise, dedication, and humor makes him an invaluable asset. Highly recommend!

Tile Lane
オーストラリア
アプリの使用期間:約3年
編集日:2022年4月27日

Sherwin is a genius. He was amazing. He helped me understand my needs better! He was so patient with me. He helped me a lot. Thank you! Today I have received some help from Lori and it was very Helpful
Excellent support
Thanks a lot

Fallen Footwear US
アメリカ合衆国
アプリの使用期間:約3年