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Customer service is great... everyone is always very helpful and quickly responds to requests. Today David fixed a problem for me, and continuously updated me and followed up to make sure it was all correct.
Edit: I ran into another issue, and David took care of it again! :-) Great CS!
QBO support is phenomenal! I just had a Chat with Nick and he quickly fixed my issue and also brought to me attention a second issue I wasn't aware of. And he fixed it too.
Great service!
Very helpful, proactive and clear. Sherman, the assistant i spoke to was very helpful
Karol was excellent tonight! Fixed a account - import issue very quickly. This is a great reliable app.
They continue to offer outstanding support. Quick and easy to fix the little things. Thanks Ben. Great Job!
SHERWIN and DAVID provided very prompt and accurate responses, and quickly resolved the issue remotely!
Love this app, saves me so much time, sends me an email to let me know if there are any issues with the sync, and if your not sure how to fix it there is always someone available on the online chat to help. Clarisse has helped me out a few times now and has always sorted the issues and explained how to avoid future issues.
Been chatting to David on the Customer Service desk today to help explain an issue with the rounding, he was very helpful and turns out I was worrying over nothing! But then whilst he was checking this he noticed a potential mapping error and fixed it for me before it became an issue.
Great service especially for a free app!
I was having trouble connecting and syncing quickbooks and shopify. The customer service from Lori was exceptional and she was very helpful throughout the process of getting everything synced and working correctly.
Karol was extremely helpful in finding a solution to an error we were having in real time. She helped our business keep moving! Thanks Karol.
The live tech support service was fantastic and allowed me to continuing working into the evening as I started my chat at about 8pm in the evening. David, the tech support that answered the chat bubble, was incredibly patient and took the time to explain the changes needed along with screenshots. He was able to quickly help me resolve an issue with the configuration, clear the outstanding sync issues being experienced, and show me how to fix it myself in the future - all in less than 15 minutes. Kuddos to your customer service, David!
Nick was great and easy to work with, as we worked through issues with getting my data to sync from Shopify to Quickbooks. Thanks Nick!