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This app is the BOMB. The customer service is AMAZING. It makes my life 1000x easier not having to enter my invoices manually within Quickbooks! I had some errors pop up over the weekend and working a full-time job outside of my boutique business gives me little to no time during the day to reach out for assistance, but was happily met with the online chat function being available at 8:00pm EST. I was helped by Karol this evening and she was super kind and even sent my screenshots of directions to help me resolve the errors when I couldn't figure it out. She was very kind, courteous, and eager to help me. 10 out of 10 recommend this app! You really can't go wrong!
Their live chat support is awesome! Ronnie was able to help me update some SKUs with my inventory/Quickbooks to help me get a last minute invoice out.
Fantastic product.
Really makes it so easy, I just run it automatically every morning and if I need to during the day.
Means I can be away from the office without having to worry about orders getting fulfilled.
On the rare occasions I have contacted support, they have been excellent.
Very happy customer.
I cannot thank Sherwin enough! I've had trouble with orders syncing through to QBO and had several chats to no avail. Today I was lucky enough to connect with Sherwin, not only has he sorted all the sync issues bt he also explained step by step how to do it. Just brilliant! Thank you so much Sherwin! I can't recommend this guy enough.
Benielle was very helpful in getting some initial set up going. Even noticed an error we made and corrected the error to help prevent some future headaches!
The convenience of the app is brilliant!! Sherwin was a great help and fixed our issues in minutes.
Rominick helped by fixing an issue from incorrect set up. I appreciate his help. So glad QB finally created an app to connect with shopify sales.
Had a doubt spoke with Karol, provided great support and response. Very satisfied. I know that if I have another doubt they will be able to assist me.
I have had this app controlling the integration from my Store to my accounting software for some time now, since the old version. I have just now updated to the new version and am even happier. With great support from Ronnie on the help chat. Ronnie really went above and beyond to make sure everything was right with what i needed and make it pain free. Defiantly recommend this app!
Sherwin and the other members of the support team are professional and great to work with. The chat feature is fast and issues or questions are answered very quickly.