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We needed to update our Shopify integration, which I was dreading because these things can take up a lot of time. Their customer service could not have made it easier. We were back in action in <15 mins. Thank you Rafael!
For the most part I've had a positive experience synching shopify into Quickbooks. There are a few strange moments when products duplicate and I end up having to manually tidy up my products/services list to make sure products map to the correct income categories for accurate reports, and a couple of strange tax mapping issues, but it's all leaps and bounds better than the days when I had to enter all of this info manually from emails into QBO (2013, I don't miss you at all *lol*). Thank you to Lori for providing tech support today making sure I my account was correctly moved to the new QBO Global. Much appreciated!
I've been using this app for at least 5 years. It works simply and effectively, with lots of flexibility to tailor the synchronization options to your needs and accounting set-up. Whenever I've needed support, it's been excellent with very fast turnaround. Dave was particularly responsive and helpful today. Highly recommended. Oh - and it's free!
Onboarding was easy and customer service has been great so far. Ben fixed my syncing error and got my invoices back. Glad I finally integrated QB with my Shopify store. Thanks Ben for the help.
Lori was great to work with and helped us migrate to this newer version. This app makes life a lot easier for our team. Thank you!
Highly recommend this app. I had a few issues with syncing to QB and Dean was super responsive and incredibly helpful in answering my questions quickly today and in resolving the issue. Thank you!
The app works great! Make sure to NOT create invoice in QBO as well. If you do, add a prefix to it, otherwise the Shopify order will not post to QBO because of duplicate invoice numbers. Easy fix - just something to be conscious of when setting the the API. Thanks Ben!
amazing service from David. Was very Helpful through the whole process
Working with Ben with SAAS has been amazing. Whenever we have sync issues he takes care of the issues, right away!! Saves me SO much time!
Love this app! Had to upgrade to the new version and Ronnie provided amazing support. He talked me through each step and uninstalling, reinstalling and also assisted with the reconnection. Perfect support and absolutely can recommend this app! Amazing support and so appreciated!