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I was having a problem syncing my Shopify store to Quickbooks. LORI helped me and she was great! Its not to often one gets a positive result from a live chat but LORI nailed it! Thanks
Had another marathon session with Sherwin, he took the time to help with the configuration necessary get things working properly.
Sherwin helped me with an issue within 10 mins after a mistake on my end. Very friendly and helpful!
Recently Rom helped me with an issue. All of the people through their chat have always been super helpful.
I had an issue with recurring error messages related to importing orders from Shopify to QB Online. Opened the support chat and Ben was there immediately. He solved the issue right away. Terrific service!
Sherwin helped my sync orders that I could not figure out how to fix due to missing skus. He was very helpful and solved the problem quickly. Thanks Sherwrin!
Everyone in this team is great, they are professional and patient, really helped lots. Like Rominick, David, Dean...., very appreciated.
As someone who gets glaszey eyed at flat-pack instructions, accounting and technical stuff, its never an enjoyable process setting up or trying to figure out accounting software, mapping it etc Well here comes Karol! THE best customer support I have ever had in my long 67 years! thank you so much, helpful, kind PATIENT lol Answered every question whilst helping me understand and guiding in such a way I didn't even notice I was dealing with the most boring stuff in my life lol Exceptional! all round has made my 10 hour days reduced to 20 mins with this software, I hope your boss understands what a diamond you are! I have every confidence that I will get the support, understanding and help I need in the future! what a credit you are! thank you again Karol x
I used this app to connect with Shopify, Dean was great in his support and helping me get it all set up.
Ben did a great job in trying to help me with my inquiries. Unfortunately, we were not able to get it resolved, but it was first class customer service.