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Sherwin spent 3 hours helping me resolve issues with the integration. Greatly appreciated and a huge help and very patient, as it has been very frustrating trying to navigate this
Mostly working, but currently we're experiencing a technical issue. Not yet resolved, but Vince in support is killin' it with great customer chat support. Thanks, Vince!
It has bugs at times, but customer service is great. Hazel has helped me several times and has been detailed and attentive.
Ben was outstanding on his support provided to us today, thank you so much, Ben, and keep up the good work!
Best Wishes
Raul.
Contacted OneSaas support for a very strange problem where non-inventory items were converting to services in QBO somehow. I received prompt service on chat, and the developers looked into it promptly. The problem was resolved by OneSaas and it wasn't even their App that was causing the problem. Great follow-up & knowledgeable support. Thanks to Johnny, and Troy, and the Development team who looked into this...Great Job!
I had quite a few issues trying to get things to sync because of how the chart of accounts was set up. I got on chat and Rom answered almost straight away, stayed with me for over half an hour and got everything working. Honestly great service! And now it's much easier for me to record the fees with the shopify payouts and make sure everything is done correctly.
Very helpful staff! They'll talk you through any issues you that may arise. Paul is absolutely AWESOME and helped me in a variety of ways when I needed it most. I would definitely recommend this app!
Dean in customer service was very patient and helpful. The setup process was also very straightforward. I highly recommend!
Good support from Dean today to troubleshoot some notifications. I will know soon enough if the problem is resolved, but it is good to have online chat available.
Rominick was so helpful setting up this app and helping me with every process. Great app still trying to learn quickbooks. hope it turns out to be good