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Incredible customer service! Many thanks to Ben for being so kind and helping me with some integration issues quickly!
It's a bit confusing to get the accounts right for syncing but Ronnie was very helpful and responsive via the help chat
Today I installed this plugin to connect to my QuickBooks account, and I needed some help with the configuration. Karol from customer support was very helpful in getting me connected and synced correctly. Thank you :D
Ben really helped me with some payments and fees issues, also this is a great app to e-commerce sales
I am always pleasantly surprised by the wonderful customer service this company provides. I am so thankful that we can still get quality customer care in a world of technology-driven AI customer service. Nick was great at helping me today!
Vince helped me and was so helpful, solved my issue and more! I was frustrated but then the customer support really helped with my issue
Ronnie has been extremely helpful in setting up the app correctly via quickbooks online. Well Recommended!!!
Great service from ROM fast and very helpful.
One of the most frustrating software experiences I have had in 9 years of business! There is no step-by-step installation instruction--you have to search fro everything or sit on the chat all day to try to understand it. NOT a seamless integration with Shopify and/or Quickbooks. A total waste of an entire afternoon is all using this app amounted to for me. The customer service guy was really nice, but the program is just not user-friendly if you aren't actually an accountant.
Hi Cedar Hill Farm Co,
We're sorry for the experience you've had. We've taken on your feedback and will make an effort in improving set up and guidance. Our team have reached out with suggestions on helping sync your inventory into QuickBooks Online. If you have any further questions, please email our support team at support@onesaas.com and we'll be happy to help.
- OneSaas Customer Champions
We haven't used the app yet however I have contacted support twice today and the response is quick and very helpful. Thank-you to Ronnie and Troy for the links with much needed information to get us started