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Lori is the BEST! Extremely helpful and solved an issue I have had for a while syncing my shopify and QB.
Attempting to do the app solo, don't do it! but after the help from Nick (and an entertaining chat) was able to sit back and let them help with every step!
I am extremely pleased with the team's prompt response. They are always ready to help, displaying a great attitude. Every team member does a fantastic job – they are knowledgeable, patient, polite, and very helpful.
Troy came onto chat as soon as I launched it, he solved my problem right away and also wanted to help me load historical data prior to integration which sadly I did not have time for so he kindly gave me a link to raise a ticket when I was ready. App is amazing, saves me so much time, setting it up was easy using online chat, can not recommend highly enough. Thanks again Troy x
Fast and curtious support. Resolved the problem in only a few minutes.
Karol in Customer Support was absolutely brilliant.
Lets just say, it was getting stressful trying to get info from Shopify to Quickbooks on my own. Support was lightening quick and Karol understood, in an instant, what I was trying to do.
The issue was resolved within a few minutes. The communication was perfect, Karol kept me informed all throughout the process.
Thank you again and again for all your help.
Sherwin offered amazing tech support when I had huge syncing issue with shopify after hosting a pop-up shop at an Expo. Great job Sherwin!
Love this app! Had to upgrade to the new version and Ronnie provided amazing support. He talked me through each step and uninstalling, reinstalling and also assisted with the reconnection. Perfect support and absolutely can recommend this app! Amazing support and so appreciated!
Had some small changes that I needed to make when setting up the integration and needed a bit of help. Contacted customer service through the chat and had someone to help right away. Paul was a big help and solved all of our problems very quickly and was super helpful. A massive thank you for all your help and patients. Thumbs up from me!!
I really happy to get the help from Lori. She is very patient with knowledge, assisted me to solved my questions.
Thank you!