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Ben has been very helpful with assisting me in troubleshooting some SKU issues. Very prompt and helpful replies!
This APP is really good. It syncs all the data automatically and save you months of work. One of the Customer Rep was really helpful, His name is Dean and he helped me to set up everything from scratch.
Highly Recommended.
Another guy named ROM helped me figure out the syncing and was very attentive!
He made sure all my questions were answered.
There's quite a lot to the app, but the support is first class. I've used their live chat today, and I've had quick replies and questions thoroughly answered by Lori who really understands the product. She helped me about a problem we were having with PayPal, she identified the issue and provided a solution, and set up a support ticket so I could share the solution with out book keeper. I can't see why you wouldn't use this app if you use QuickBooks, it makes life easier.
The live tech support service was fantastic and allowed me to continuing working into the evening as I started my chat at about 8pm in the evening. David, the tech support that answered the chat bubble, was incredibly patient and took the time to explain the changes needed along with screenshots. He was able to quickly help me resolve an issue with the configuration, clear the outstanding sync issues being experienced, and show me how to fix it myself in the future - all in less than 15 minutes. Kuddos to your customer service, David!
app is kinda complicated to sync data to QBO
but a support team member, who is Karol, is very friendly and nicely supports me. I got couple of issue while syncing data however she helped me and explained each feature gently.
Thank you Karol!
I can't thank Rom enough! Professional, extremely helpful and most importantly patient. Issue resolved in minutes but saved me hours of pulling my hair out! Thank you again!
Sherwin and the other members of the support team are professional and great to work with. The chat feature is fast and issues or questions are answered very quickly.
Raphael was very helpful today
Rom was amazing at helping me sync my Shopify account with Quickbooks. I didn't think it would be possible on live chat but Rom was very good at problem solving and shared some screenshots whilst working on the back end. Now all my Shopify orders flow through nicely into Quickbooks!
Well done Rom!!
Me han ayudado muy bien con la integración. Especialmente Decano, un gran asesor