Recensies (2.738)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
13 april 2022

I have an issue with tax rates that I haven't been able to sort out yet, hence the 4 stars, but the customer service is amazing. Today I got Paul and he worked with me relentlessly till all my questions were answered. Smart, efficient, and patient.

Alucik
Verenigde Staten
4 maanden gebruiken de app
7 juni 2022

Useful product from QB and a very helpful customer service from ROM reolving sync issue. Would recommed to others.

Tenbox
Cambodja
4 maanden gebruiken de app
20 september 2022

Always have quick customer support who can help you out when you need some assistance. Ronnie from Customer Support is a real one.

Filisco
Canada
4 maanden gebruiken de app
Bewerkt 8 januari 2020

I purchased this app today. Karol was very helpful and walked me through my initial sync. It was very easy and will make my job easier. Thanks again Karol for your assistance today! :)
Had an issue with items syncing today and spoke with Haze. Told me what the errors were and corrected them for me. I was back up and running within minutes.

Hydrafil, Inc
Verenigde Staten
4 maanden gebruiken de app
24 oktober 2022

This app has been very helpful with syncing our Shopify sales transaction data (including product line item details, sales tax, discounts, promotional merchandise) to QBO for us. We've had issues with the sales tax mapping on multiple occasions; Shopify is somehow permitting the customer's "ship to" city address to create new tax mapping codes within the Connector app settings, which do not accurately represent how we collect sales tax based on our business shipping address, or transactions sync to QBO as if no sales tax was collected. This has created errors that I have to make manual corrections for in QBO, while also reaching out to the Connector app support staff for assistance. Rom helped me this last time to correct the sales tax issue and was able to re-sync a transaction so that it was correct. He was very patient and investigated the issue thoroughly, going back into the history of my prior support tickets to find the best possible solution. Fingers crossed this will continue to work for the long term!

ITS Tactical
Verenigde Staten
4 maanden gebruiken de app
8 november 2023

I had some sync issues but Dean was great in helping me solve them.

Thanks
Malcolm

King Merchandise Office Supplies
Canada
4 maanden gebruiken de app
25 november 2020

I have facing some sales order import issue from Shopify to Quickbooks apps. I really appreciate assistance from Rafael who able to solve my issue :)

Happy2U
Maleisië
4 maanden gebruiken de app
21 oktober 2022

Still getting to grips with the app but the chat support is very welcomed and helpful - thanks Ben!!

Vape Hound
Verenigd Koninkrijk
4 maanden gebruiken de app
13 juni 2022

I love the help support of this app. They always answer questions and inquiries whenever errors occurred.

Singlemalt.ph
Filipijnen
3 maanden gebruiken de app
7 juni 2019

App works well for Shopify to QBO. Had a hiccup in syncing, and asked OneSAAS for support by email. Hazel got back to me quickly with a fix.
Would rate app 5 star -- but have to take 1 star off for the fact the sync stopped working for no reason, and required an intervention to fix.

Saorsa
Verenigde Staten
3 maanden gebruiken de app