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This app has been a great help to our wholesale website, and I have now added it for our retail site, with which, today, I was was ably assisted by Rafael, who was very patient, answered all my questions and resolved my issues. I do have one suggestion: please consider adding phone to your help options, especially with some screen sharing capability. It would save lots of time for all of us. Especially for those of us not thoroughly familiar with all the terminology, and hands-on visual and visible approach would go a long way.
We had a problem with updation of stock levels from QBO to Shopify. This was taken up in a swift manner by David and his team and was quickly resolved within 24 hours. Excellent support!
Thanks Ronnie for helping with the Sync issue. Very good service and help me to solve the issue quickly. And, please add Parent and Child SKUs or similar functions on QuickBooks. Thank you.
Vince from onesaas has offered great help and service. All the issues were sorted in such short time. Strongly recommended this app and service. It save me lots of time to do the stocktake.
New user, the app has been great so far, wouldnt mind a few more features but Hazel from customer service is a superstar
Ronnie was awesome at helping me figure out how to get my Shopify/Quickbooks integration started. He sent me instructions for how to do a CSV export/import for all of my old sales prior to enabling the automation workflows.
J'ai installée l'application et grâce au chat avec Rominick il m'a aidé a finaliser les erreurs d'intégration très facilement et rapidement. les ventes se sont bien synchronisé, à suivre pour le reste, mais j'ai l'impression que ca va me sauver beaucoup de temps.
With the help of their support team (Karol), everything for the integration went really smooth and she provided me with all the info I needed :)
Dean was a awesome help, he got everything fixed for me right away and is helping me streamline my bookkeeping
had been putting this off for some time but got on a livechat with Lori and had immediate and satisfactory help with my sync issues - not only did she get the issues fixed quickly, but also explained as we went along and gave me better understanding / confidence of the setup . Excellent service