Recensies (2.686)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 7% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
14 maart 2023

There was an email stating a workflow problem, and being a newbie, I didn't know what that meant exactly. I was able to connect with Quickbook supports, and the customer service agent Ronnie was a tremendous help.
I was under the impression once I added all my tax information, that would be it, however, I had to go to the app and set taxes there as well, which is missing information upon setting up the app integration. As a newbie, this wasn't very clear as to why my transactions were not integrating.
It was really a quick fix.
Also having a customer support agent, Ronnie at midnight after my night job, working on my side job before I relaunch was an incredible surprise. I am super grateful for the support of Ronnie. Ronnie was very patient, informative, and professional and we resolved matters quickly. I even learned from the experience. Bravo! It's a great app, and definitely an asset for business to have that integration.

ESPĒ
Canada
8 maanden gebruiken de app
1 december 2021

Dean saved my day! I was lost and he patiently sorted the sync issue then banished it forever. I am thrilled and greatly relieved. Highly recommend OneSass QuickBooks Connector for businesses using Shopify and for the customer service that helps it run so smooth.

Shinebolt
Verenigde Staten
8 maanden gebruiken de app
Bewerkt 16 september 2020

Sherwin was amazing, offered good solutions and even offered to perform some updates for us on the spot, at 11PM, perfect score from me!

123Dough Bakery
Verenigde Staten
8 maanden gebruiken de app
5 augustus 2021

Great customer service with fast and helpful response from Carol. I really recommend the app for QB users.

MaChii Tea
Saoedi-Arabië
8 maanden gebruiken de app
26 oktober 2021

Sherwin was very helpful! I had an issue with duplicate invoices and after adding a prefix they still didn't go through. Sherwin made some adjustments and was able to get them all loaded! Saved me so much time! Thanks again!

Frame My TV
Verenigde Staten
8 maanden gebruiken de app
30 november 2022

I use this app to sync my products and transaction with QBO. For the most part, this program works. However, every once in a while a weird error will show up that they have to fix on the back end. Overall, I am pleased with it for the most part. Today, my support specialist was Ben and he provided excellent customer service and resolved the issues for me. Thank you, Ben!

Sass & Crafts, LLC
Verenigde Staten
8 maanden gebruiken de app
10 november 2021

Good so far, had trouble trying to sync products & reached out. Quick, easy communications! Ronnie stayed online to wait till I was done before leaving our chat :)

MASILA Co.
Australië
8 maanden gebruiken de app
Bewerkt 9 augustus 2022

giving positive review based on the assistance of Rom who helped answer all of my integration questions.

Mutts & Co.
Verenigde Staten
8 maanden gebruiken de app
18 januari 2023

I have no idea what i'm doing when it comes to this stuff, Rom held my hand and walked me through the entire process. Thanks Rom!

The Zenco
Canada
8 maanden gebruiken de app
20 november 2023

A great app to sync my Shopify store with Quickbooks for the accountants to do their thing. I also logged into this week to resolve an issue with a customer not syncing across which in turn stops their transactions sync'ing and SHERWIN in the support team, popped up on chat and asked me if I needed help. They sorted it there and then. thank you!

Sole Mate
Verenigd Koninkrijk
7 maanden gebruiken de app