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Initial Shopify - OneSaas - QBO Synch Setting errors caused missing transactions in QBO. While I thought the process was going to be quite painful, Ben was knowledgeable, helpful and effective in resolving synching issues.
I had a bit of trouble using the app since I'm not tech savvy, but customer service was outstanding. Thank you Ronnie for your help
I'm in the beginning stages of setting up my connection between QB and Shopify. I found the customer support to be very helpful in answering my questions.
App works well for Shopify to QBO. Had a hiccup in syncing, and asked OneSAAS for support by email. Hazel got back to me quickly with a fix.
Would rate app 5 star -- but have to take 1 star off for the fact the sync stopped working for no reason, and required an intervention to fix.
App has freed up a lot of labour hours.
Very responsive staff when you have technical problems as well. Marcks been a champ.
Dean was SO helpful. I was heading down a confusing path and he cleared it all up for me! Great customer service. The four star is only because the app doesn't fully communicate with Shopify regarding products.
Dean was great - helped me quickly fix what I was sure was a major problem that was going to lead me to have to cancel Quickbooks.
The app works well and is very easy to set up. I've run into a few bugs here and there, but nothing major, and the customer support has always been very quick and effective at resolving the issues.
I used this app to help integrate QB Self-Employed. Ronnie was a big help and walked me step by step. I wish he were able to help on the QB integration once we synched (can't see the entries in QB and now need to contact QB to fix that end.)
Vincent was awesome. Took quite some time to get the integration to work properly, but now that it is set up, it is going to save me so much time.