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The team is great! Lately I have been chatting with Ben and has helped us navigate through the set up the whole way!
The first day I started using QB I was thinking this will be complicated but after a few days I was using it with no problems, today I was going for the next step: the connection between My Shopify and QB and I was terrify because i couldn't find where to start and I started a Chat with support and Sherwin started to answer all my questions and giving me the right directions I was getting more confident with the process.
Thank you QB for your help but a special thanks to Sherwin for the way you help me and solve all my issues.
TROY did a great job helping me with the Shopify/QB integration. Thank you for your patience :)
I'm new to the app however so far it appears to be very efficient and is functioning as advertised. Recently I encountered an issue more related to my learning curve and was fortunate to have Clarissa's assistance in resolving the issue.
great help from Ronnie. Knowleageable and i hope the solution he offered will help. i am giving another month and then quitting qbo as many staff know less than what i do and i am new to shopify
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Rom was very helpful helping me understand the ins and out of the integration. The application works as advertised and set up is a breeze.
Paul helped me sync some older transactions that I don't have to manually enter now. Quick and helpful service!!
I was having syncing problems due to something being deleted -- and Dean was so helpful in helping me figure out how to fix the issue! All fixed.
This app has been great, but an app is only as good as the support staff running it. I had an invoice issue that I was doubtful could be resolved - but Paul was able to work with me for a solid hour resolving my issue.
Great customer service from Sherwin. New to the product for which I have high expectations. But customer service is above average