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Onboarding was easy and customer service has been great so far. Ben fixed my syncing error and got my invoices back. Glad I finally integrated QB with my Shopify store. Thanks Ben for the help.
My experience with the Connector Team (the one you access through your Shopify) was great. Francis was very helpful in solving my questions, very knowledgeable, and provided great guidance.
Nick helped with the integration when I made changes to it in error and it also wasn't syncing - he sorted it out within minutes
I recently had the pleasure of working with Francis for assistance with QuickBooks Online (QBO) and Shopify. They provided exceptional service, recovering over 18 months of invoices and payments in QBO. Additionally, they successfully resolved a connection issue that had been causing problems.
Their professionalism and expertise were evident throughout the entire process. I highly recommend Francis to anyone needing support with QBO and Shopify
Floribelle was able very knowledgeable and able to solve my issue quickly. Thank you for the quick resolution!
Nick has been incredibly helpful in setting up the integration of my orders with Quick Books, and he went to the trouble of backdating the integration to a date of my choice so past orders are on Quickbooks too. Super service and so good to have everything sync'ing between the two platforms for my business. Thanks Nick, you are a star.
I'm all for making things efficient and automated, this app is perfect for just that, I had some issues on the initial setup but the customer service team (Troy) were super quick at fixing any small bugs.
Lori was great to work with and helped us migrate to this newer version. This app makes life a lot easier for our team. Thank you!
I'd definitely recommend using this app. Saves a ton of duplicitous data entry between the two programs, especially when dealing with sales tax. DEAN at customer service was an amazing help. Great job! KAROL was also super helpful!
I've been using this app for at least 5 years. It works simply and effectively, with lots of flexibility to tailor the synchronization options to your needs and accounting set-up. Whenever I've needed support, it's been excellent with very fast turnaround. Dave was particularly responsive and helpful today. Highly recommended. Oh - and it's free!