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Fantastic service I got from Nick! he's patient with me for hours!!!
Rafael from Quickbooks Connector was extremely helpful in setting up the invoice number coordination. He gave very specific instructions for me to be able to follow and complete with success.
Much appreciated
Ron
I just converted from the old OneSaas account to QuickBooks Online Global. Sherwin made the conversion really easy. He handled making sure the settings are the same as before and that the syncing is correct. Well done!
I love that they have a live chat option and Sherwin really helpedsync some problematic transactions for us. I would give 5 starts except that there are some limitations on syncing deposits and individual sales at the same time. They want it to be either/or. Other than that, if you aren't is over the top meticulous, this is a great integration and saves me a great deal of time entering transactions.
David provided Quick and Awesome chat support - thank you!
Great support team, Thanks Paul.
Great service. Many thanks to Sherwin helping me navigate the app for a first time. Very quick to reply and very helpful. And very patient.
I would definitely use the chat feature again.
David helped us to recover a product that was not syncing properly to QBO from Shopify and had been marked Ignore Error and Don't Attempt a Retry. He confirms undoing that choice is only possible from his end. I am not entirely sure I understand why that choice is there, especially since it is tricky to undo it.
The app itself is very good. We have been very pleased with how well it syncs our Shopify data to QBO and uploads our Inventory levels too.
This app is wonderful. My only complaint is that it consistently generates errors for POS sales because the customer name is missing.
Customer support has been very helpful anytime I needed help clearing the errors. Today, I spoke with Sherwin who fixed the problem for me in a blink!
David solved our cart checkout issue and made our biggest issue a non issue!