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I needed additional help and guidance with the vendor, even needing them to adjust their actual code for my problems, and Clarisse did it! She saved me hours of work!!!!! Awesome customer service and app!
This app works quite well, though I had a bit of a challenge setting up. Sherwin helped me though and I was sorted out in no time - thanks!! I had a few other issues, and Lori helped me; customer service has been great, very quick and genuinely helpful!
The one downside is that inventory doesn't work for me to sync in QBO since QBO's inventory system isn't great, but Shopify tracks it well enough and we do have a specialty product/business, so it usually makes things extra complicated anyways.
I just started with this app. Hazel in customer support was a HUGE Help. It takes a little while to figure out what accounts go where; But so far it seems to be working great. I would suggest having an accountant set everything up for you but if you can't, at least support is willing to do all they can to help you.
We appreciate the great review Bangles and Bags! Hazel is a superstar Customer Champion and we are happy to hear she has got your store up and running with QuickBooks Online.
We’d like to feature your business success on our website and social media - reach out to our customer advocates by emailing marketing@onesaas.com to get this started.
Karol Helped me with syncing my QBO to my shopify and helped me through the processed i got all my transactions synced and will also email me after its completely synced 100% satisfaction great CS from One Saas
Troy was an excellent representative and helped me solve my issues! really happy with the service. Thanks Troy.
Sherwin from quickbooks was all over getting this setup for me helped setup and sync and made sure it was working to my satisfaction! Great Job! I would recommend asking for him!
I was confused with how to configure the sync, but the tech support from Vincent using the chat function made it super easy. He even looked at what I had set up and helped me change some things to make sure everything will run smoothly.
Great integration, easy to customize and setup within 15min. Also awesome support (specially Dean on the chat)!
Clarisse was very helpful and pleasant to speak with. Top-class support and very quick / efficient.
SHERWIN, was very professional and helped me a lot with the sync about my company quickbooks x shopify. Very pleased