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I had an issue with synchronizing however Sherwin solved my problem. Thank you so much for helping immediately
Just getting set up, but so far customer service seems to be excellent. Ronnie was quick to respond and helped me get the initial set up done quickly!
Wow, Sherwin has been so incredibly helpful today. We really appreciate hoq quickly he helped us resolve some errors we were experiencing. I feel very confident that I can find help easily going forward.
We just downloaded this App but so far it seems like a good decision! The support chat feature is especially helpful. I chatted with Ronnie today and they were patient, nice, clear and resolved my issues and answered my questions.
I would highly recommend reading the integration guides [Shopify and Accounting Integration Guide (When starting from the Shopify App Store)] before completing the integration!
I'm so glad we found this app. It will make life so much easier so we can focus more on our business instead of just the accounting. Sherwin was a HUGE help in making sure we got everything set up proprerly. Highly recommend.
The Service of OneSAAS team was remarkable. Specially Vince, he helped me a lot. I troubled him a lot but he solved all my issues. Thanks Vince :)
Hazel was also helpful to me.
Thanks OneSAAS Team.
I worked with Ben. He was a ton of help syncing my historical data and helping me understand the various workflows and how transactions would post to my books. I was very happy with the service and really appreciated that I was able to work with someone one-on-one to ensure that my sync got set up correctly. I had to log off early during our first session and I was able to login in a day later and request Ben to continue my sync.
Great support from Adela! I needed help setting up the app and had a lot of questions. The app is working fine so far.
Hey Philippe! Thank you, we're so happy to hear Adela was able to get you set up with a good solution helpful to your business! If you have any further questions, you know where to find us :-) If it interests you, we'd love to feature the success of Postageink.ca on our website and social media platforms! Please contact us at marketing@onesaas.com to arrange a little chat with our team. Cheers!
I'm using this app to better track inventory between shopify and Quickbooks so I can run reports. Karol was very knowledgable and helpful in getting me properly set up, as I had issues on my end. She was very patient in narrowing down my issues and got me fixed up! I haven't got to use the app yet, but thought her customer service skills were worth rating!
Karol helped me so much, im really happy with the app! thanks to Karol i was able to get shopify orders into the qbo platform which was quite difficult if you dont know what youre doing.