Recensies (2.604)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 7% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
18 juli 2020

Only sync 30 days history of orders. Ridiculous limitation which makes using the app mandatory from day one but not when the shop existed for a while.

Gemstech
Verenigde Staten
3 minuten gebruiken de app
Intuit heeft geantwoord 18 juli 2020

Hi Gemstec, We offer unlimited historical data on our annual plans - while at the moment we are unable to offer annual plans when purchased via the Shopify store, we can offer these through our website directly. Please reach out to our support team at support@onesaas.com to get assistance moving over to an annual plan and benefitting from the unlimited historical data that you are requiring.

23 december 2021

Rominick was very helpful. provided me with answers to my questions and went high and above my expectations.

Warehouse Fever
Verenigde Staten
2 minuten gebruiken de app
24 november 2023

Satisfactory! Just awhile ago, Clarisse of OneSaas Support / CS really helped me understand what's wrong what our QBO-Shopify setup relating to refunds sync. She answered to my questions in chats in no time!

StlBx Storage, Shipping Container Sales and Modifications
Canada
25 augustus 2023

Customer support is unbelievable! I chatted in to get some help (due to my own non-tech-savviness, not because the app is confusing.) Rom answered my chat request immediately, and was polite, professional, and patient with my silly questions. They literally had me sorted out within 60 seconds of typing my question. Really looking forward to using this app to streamline my business, and I know I'm in good hands and will be able to get any future support I need quickly! Thank you again Rom, you're a star!

Polar Pete's Freeze Dried Treats
Canada
10 mei 2023

Honestly, I wasn't too sure how to use this app when I first got started as I'm new to bookkeeping and accounting methods in general. Rest assured the Intuit/One Saas customer support team is super helpful. I spoke with Dean and he navigated me through setting everything up and clearing away any errors I came into contact with.

LOA SKIN
Canada
3 juni 2020

App works great. I had a few issues with orders not syncing, but the customer support chat is awesome. Ronnie was incredibly helpful and was able to get everything working in no time.

Black Creek Coffee
Canada
24 februari 2021

I needed to connect with OneSaas support on two occasions to get the sync process Shopify > QB right. The product works well without any issues once I set it up to my liking. I was in touch with two reps from OneSaas, Clarisse and Sherwin on two separate occasions. Their support was amazing; Fast in their response, knowledgable and provided the right advice. If there was anything left to be completed on my side after we disconnected from a chat they made sure to follow up with me via email to insure all is good and working correctly. Can highly recommend this product both for its quality and superb level of support.

INSPIRE.REPEAT
Ierland
25 juni 2021

Paul gave me excellent support in setting up the app and making sure that it worked the way I wanted it to. Really excellent customer support, I can't believe it's free!

Implicit Audio
Canada
11 februari 2022

App itself could be easier to use but their customer service is beyond exceptional and actually was what convinced me to stick with QBO instead of leaving for a different accounting software. Cheers to Paul and others who helped me through the set up process as well as fine tuning.

Deaf Adventures
Nieuw-Zeeland
4 mei 2022

Clarisse was quick to solve my issue when I contacted support. Overall, the app does as it is designed to do and I am satisfied.

ANDRGYN
Canada