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David was amazing in helping me sync my Shopify Sales with Quickbooks. The customer service I experienced today is very rare these days.
The app is easy to use. I was pleasantly surprised to have the opportunity to interact with Sherwin. Sherwin's assistance was invaluable in resolving the issue I faced concerning the Business Validation Error. His knowledge and dedication truly made a significant difference. Many thanks for the exceptional support!
Ben from customer support. Awesome customer support, been using this app for years and had few issues. When i do support is on hand to quickly sort the issue.
I've reached out a few times with the chat function and David, Dean and Sherwin were all very responsive, patient and helpful with all of my queries. If you have a preferred person to work with you can also request them which is great.
Sherwin was very helpful in clearing up the issues I was having syncing the app to QBO.
Ben was so helpful!
App works very well and they even have a online chat to support with any issues. Their support team is really fast and helpful. Last time Troy (Support Team) helped us solving all issues with excellence.
Thank you so much for your review of OneSaas! Really glad to hear that Troy did such a great job in helping you with your Shopify/MYOB connection :-)
If you're interested in having B Free's success featured on our website and social media platforms, please send a quick email to marketing@onesaas.com :-) We'd love to feature your business!
Awesome support! Hazel really helped me with the sync and provided amazing support that solved our sync problem. There's a wide room for improvement for this app but so far it has been serving its purpose.
Thanks OneSaaS and Hazel! Awesome job guys!
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Had to contact support again 03/24/2020 because of sync problem.. To the Dev team, please check inventory level sync QB to Shopify it seems that it has a bug when reimporting products.
Thanks Rafael for your help. All is good now. But I hope I don't need to contact support the next time I sync my products since it is one of you app's feature.
Thank you!
Karol was outstanding at understanding my issue and was even fast at fixing my issue. I will definitely be asking for her help again. She really was outstanding. Thank you, Karol, for your excellent service!
Great service. Thanks to Marck who resolved my setup query promptly to get everything moving smoothly.
We appreciate the great feedback Meluka Honey! Marck is thrilled to get you up and running promptly.
We’d like to feature your business success on our website and social media - reach out to our customer advocates by emailing marketing@onesaas.com to get this started.