QuickBooks Online Global

These guys are always on point anytime I need help or have an issue. They always go out of their way to fix issues immediately. The last call with Karol was awesome, cleared up everything within a few minutes.

App is easy to navigate. If you have issues with the import of sales data, make sure to use the Chat feature, as their reps can easily work on it and clear the issues. Karol was super helpful and quick with my request. Glad Intuit purchased OneSaas in 2021, customer services has gotten better!

I had some syncing issues between QB Online and Shopify. I contact OneSaas via the chat service and Ronnie was able to identify the issue and help me right away. Thank you Ronnie..

Dean was able to quickly and effectively walk me through exactly what I needed. No complaints. WOuld work with him again

Ronnie helped us out in a total of 10 minutes and saved us a lot of heartache with our account. Thank you!

I was skeptical, but loving it so far. Working well. Also captures my Etsy sales! I had set up myself a few weeks ago, but just getting back today to check if it was working. I had some mapping issues, etc. But Sherwin (chat agent) got everything working smoothly in just a few minutes. He completely understood not only his product but QuickBooks. It was super straightforward. Thanks for helping set me up, so glad I tried the chat support.

Troy was extremely helpful in configuring the refunds in the app for us. We've always found there support to be professional and speedy.

Great service from Rom today through the support chat function, my issue was solved very quickly, thanks!!

I've been using the connector for about a year now, there are some setup and configuration settings that you need to get right, otherwise there can be issues later on. I'm going over all of the 2021 transactions and because I didn't have some settings correct I had a lot of sync issues. I use d the live chat feature within the connector and got plenty of help setting everything up correctly. In particular, I had help from Benielle, who walked me through each step in the setup process, helped me sync everything to QBO, and waited patiently until everything was working properly. I couldn't have asked for better support.

Were trying to streamline our workload between Shopify & QBO Im not totally sure of the outcome so I needed help through the online chat. Karol helped me with some pretty difficult challenges (taxes across Canada), inventory and she was great. Very much appreciated on our end. Great service.