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Sherwin was very helpful sorting our sync issue. He sorted the issue in no time and all sales orders were in Quickbooks.
Nick has been really helpful in helping with the integration between shopify and quickbooks. It hasnt been an easy integration, and i have been through 2 other customer champions, but Nick was the most helpful of the lot! He took the initiative to reach out and rectify the problem. It could have taken weeks, but Nick did it in one sitting! I am truly appreciative, as a small business owner, accounting may not come naturally to us and Nick made the concepts easy through his explanation!
I needed confirmation on the integration setup of OneSaas to QBO and connected with support through CHAT and conversed with Troy who was amazing. He got it all set up with me and answer and explained the process very well. Thanks Troy!
NICK, was great. Went above and beyond and notified me of an issue with my products and how to fix. I was aware of but hadn't looked into fixing it yet, so his suggestion was very timely.
Easy to use app and a great customer service team who are always there to help, specials mention to Sherwin who helped solve any issues!
We had a minor issue where we used the same order number as one that was meant to pull through from the app (totally our fault!) and Clarisse was an absolute superstar at resolving this for us! I had to wait no longer than 1 minute to connect to the chat, and the issue was solved within 5 mins. We're really new to QBO and this app has been an absolute gamechanger for us, can't recommend this app and their support enough. Thank you again, Clarisse!
This app has been a life safer for our small business. I did not expect such great quality from a free app - it is simple enough for me to setup on my own, and the bridge saves me HOURS of having to export or import data manually between Shopify and QBO.
Their customer service is absolutely top-notch. I reached out through chatbot for questions, and Ronnie who was super a patience and wonderful guided me through to solution step by step. I truly appreciate Ronnie's help and can't recommend this app enough!
Ben was very helpful in resolving my issue with syncing fees in QB. He was knowledgeable and patient in explaining the process and troubleshooting the error. I would highly recommend it to anyone needing assistance with QB-Shopify integration.
Life changing app for any small business and the support team has been unreal! I have to give a special shout out to Ronnie as he helped me fairly quickly during a stressful time as I prepare to close my books.
Nick we incredibily helpful! Fixed my issue very quickly!