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I was facing some issues with the integration date, I got quickly synced up with Paul. He firstly clarified my doubt and why I am unable to backdate sync. Then he was kind enough to go point by point with me over the entire integration process. He was very patient and helpful.
This app is confusing to set up on your own! It took me many attempts as each sync had new errors. However, the support staff are extremely helpful and can walk you through it so that you don't go through the trial and error (or they will help you with that too). Benielle has helped me especially work out all the mapping I did incorrectly, and now it seems to be doing the trick. Definitely helps connect inventory and sales between QB online and shopify. Later help was given by Paul and that was excelent as well. I wish product costs and other things would sync to quickbooks
Spoke with Sherwin and they fixed my issue quickly and kindly. Thank you! The chat help exceeded my expectations.
Dean was super helpful and patience with our issues in Quickbooks and the shopify intergration!! Would love to have him help me on all future issues
Dean was very helpful with sorting out the connectivity and account issues with Onesass. Thankyou Dean!
Sherwin was super attentive to my needs and helping me troubleshoot on the App. The app seems to be working well. Although, I do wish it provided automatic bulk matching of receipts with bank deposits. MyWorks on WooCommerce has this feature and it saves me MASSIVE amounts of time. Hope this app can offer this soon!
This has been a fantastic app. I would say it is a little challenging for absolute beginners, but the chat and online help is wonderful. Rafael just helped me today to work through an error code that for me, seemed like it was in another language; tax talk. While there are still stumbling blocks for this beginner, the app and the software is so easy to use once you get it set up. LOVE the cash flow planner and the ease of reconciling. Highly recommend.
This app is quite useful. Also the agents, viz. Sherwin was quite helpful & explained the sync options well.
J'ai utilisé cette application pour relier mes ventes (shopify) à ma compta (quickbooks) c'est très simple et efficace. Leur service client est disponible et compétent. Merci Sherwin
I am going to use this app to get a better handle on inventory. Sherwin was very helpful and provided me with a couple of tutorials that I think will be very helpful to this novice. Wish me luck!